Menu
Contact

ABOUT US


MEET OUR VENUE & HOUSEKEEPING TEAM

A big part of your day with us is our on-site accommodation, and our venue & housekeeping team will ensure that’s equally as flawless and wonderful as your wedding. When you get back to your rooms as the night draws to close, you’ll see exactly we mean.

They work tirelessly behind the scenes to ensure each of our unique bedrooms is cleaned, dressed and laid out to the highest standards. They’re also responsible for ensuring every area of your wedding is spotless too!

Dawn Lancaster

Venue Manager

Carol Massey

Housekeeping Supervisor

Jackie Davies

Housekeeping Supervisor

Bar & Hospitality Team

Office & Events Team

Venue & Housekeeping Team

Request Brochure
01260 217 535

Close

Call Us 01260 217 535

Contact Us

Please fill all your details to help us reach you

This form is currently undergoing maintenance. Please try again later.

01260 217 535

Heaton House Farm,
Rushton Spencer, Macclesfield,
Cheshire SK11 0RD

Close

Carol Massey

Housekeeping Supervisor

01260 226203

housekeeping@heatonhouse.co.uk

Why did you want to join Heaton House Events?

I knew Heaton House through reputation as being a fantastic wedding venue, and knew Mick, the owner, through the Young Farmers group and knew he would be a great boss! So took the step to apply.

What do you spend your day doing?

We care greatly about our accommodation rooms and it is my job to ensure the rooms are serviced correctly and to the highest standards ahead of our guests checking in.

What’s the best thing about working at Heaton House Events?

The team, every day is great as we always have a laugh together and pull together when the job needs to be done. If you ever need anything, there is always someone happy to help.

What's your proudest achievement whilst working at Heaton House Events?

I am proud of every review stating the quality of our accommodation as this is the biggest reward we could have; guest satisfaction.

What would you say to someone who is looking to join our team?

Expect the unexpected because every day is different.

What top tip would you give for a brilliant event?

Plan carefully so that on the day you can relax and we can ensure everything goes without a hitch.

Jackie Davies

Housekeeping Supervisor

01260 226203

housekeeping@heatonhouse.co.uk

Why did you want to join Heaton House Events?

My daughter got married here in 2010 and I fell in love with the venue and thought it'd be nice to work here too - I was very right! Being on the other side of the event is just as fun.

What do you spend the day doing?

I do varied jobs throughout the venue, including cooking breakfast in The Old Stableyard, housekeeping and helping to set the venue up for the events and weddings taking place.

What’s the best thing about working at Heaton House Events?

My favourite thing about Heaton House Events is the atmosphere; it’s so lovely to work amongst such lovely people, we really are one big happy family.

What’s your proudest achievement whilst working at Heaton House Events?

We have numerous staff nights throughout the year, last year we had a delicious 3 course meal provided by Vanilla in Allseasons alongside an awards ceremony, I was over the moon to receive the highly commended ‘Rising Star Award’, it’s great to feel so appreciated in what you do.

What would you say to someone who is looking to join our team?

I would definitely recommend coming along and joining our award winning team, you won’t regret it!

What top tip would you give for a brilliant event?

Relax, enjoy and let the team do their thing!

Dawn Lancaster

Venue Manager

01260 226203

housekeeping@heatonhouse.co.uk

Why did you want to join Heaton House Events?

I wanted to be part of a local company that has such an excellent reputation within the events industry.

What’s the best thing about working at Heaton House Events?

Working within a team, that pulls together to deliver outstanding and often unique events. It's also a pleasure to work in such a stunning venue with beautiful countryside surroundings.

What's your favourite things to do outside of work?

I enjoy travel, both nationally and further afield, exploring the world. This gives me an opportunity to learn about different cultures and meet some great people along the way.

What's your proudest achievement whilst working at Heaton House Events?

Managing a team that has really pulled together to deliver amazing events as the venue reopened after the Covid lockdown

What would you say to someone who is looking to join our team?

Definitely come and give us a go. You'll be met with a warm welcome by a highly supportive team and you'll feel very much at home.

What top tip would you give for a brilliant event?

Planning well in advance, making sure that everything is in place in good time, combined with a team that are trained and well prepared for the different tasks that each event presents.